1. Definitions

• Cookies: Small text files stored by your browser that help us identify you, remember preferences, and analyze site traffic.

• Personal Data: Any data that can identify an individual, such as name, email, IP address, etc.

• Device: Any internet-connected device like smartphones, tablets, or computers.

• Third-Party Services: Services provided by other companies we integrate with (e.g., analytics, payment gateways).

• Service: All online services provided by Cliq and ReCliq via cliq.ae and subdomains.

2. Who We Are

Cliq and ReCliq are consumer electronics brands under 8px Studio LLC, registered in Sharjah Media City (SHAMS), UAE. Our operations are managed from SIT Towers, Dubai Silicon Oasis (DSO), Dubai.

3. Information We Collect

We collect information when you:

• Register, create an account, or place an order

• Subscribe to our newsletter or submit a form

• Engage with chat support or warranty requests

• Leave reviews or interact with our ads and site

This includes:

• Full name, email address, phone number

• Billing/shipping addresses

• Payment info (processed via secure third parties)

• IP address, browser/device info, and analytics data

We may collect optional data from mobile devices to enhance your experience.

4. How We Use Your Information

Your data helps us:

• Fulfill orders and process payments

• Provide support and handle warranty claims

• Personalize your shopping experience

• Improve site functionality and marketing performance

• Send order updates, offers, or newsletters

• Retarget ads via Facebook Pixel, Google Ads, etc.

5. Third-Party Services We Use

We may share your data (when necessary) with:

• Analytics: Google Analytics, Facebook Pixel

• Payments: Tabby, Stripe, other secure gateways

• Chat & Support: WhatsApp Business, Live Chat

• Marketing Tools: Facebook Ads, Meta Pixel, Google Ads

• Hosting & Tech: Web hosts, CDNs, caching tools

These providers may access anonymized data only as required.

6. Use of Cookies & Tracking

We use cookies to:

• Maintain user sessions and cart activity

• Store user preferences

• Measure marketing performance

You may disable cookies in your browser. Some functionality may be limited.

We also use tracking tools like Facebook Pixel, Google Analytics, and remarketing platforms.

7. Email Communication

By signing up or making a purchase, you agree to receive:

• Transactional emails (order confirmations, invoices)

• Promotional emails (offers, product launches)

You can unsubscribe anytime via links in our emails.

8. Security of Your Data

We use:

• SSL encryption

• Secure payment gateways

• Access controls and regular audits

Despite our best efforts, no system is entirely immune to breaches.

9. International Data Transfers

Some third-party tools may store your data in servers outside the UAE. We ensure data is transferred with necessary safeguards in line with applicable laws.

10. Your Rights

You have the right to:

• Access, update, or delete your data

• Request restriction of processing

• Opt-out of promotional emails

To exercise these rights, email us at support@cliq.ae

11. Children’s Privacy

We do not knowingly collect data from individuals under 18. If you’re a guardian and believe we have your child’s data, contact us to remove it.

12. Sale or Transfer of Business

In the event of a merger, acquisition, or asset sale, your data may be transferred to the successor entity.

13. Changes to This Policy

We may update this Privacy Policy as our services evolve. Any changes will be posted here with a revised effective date. Continued use of our services implies your acceptance.

14. Contact Us

If you have questions about this Privacy Policy, contact us:

Email: support@cliq.ae
Phone: +971 58 835 0349
Address: 8px Studio LLC, SIT Towers, DSO, Dubai, UAE